Building and Construction Dispute Resolution

Cash flow is one fight. The contract is another.

Payment disputes can be resolved in weeks. Defects, delay, variations and termination cannot. Those disputes turn on the contract, the programme, the site records and expert evidence, and they are decided in QCAT, in arbitration, or in the Queensland courts. Which of those you end up in is usually determined by decisions taken in the first month, often by people who did not realise they were making them.

Boyle Litigation acts for developers, principals, head contractors, subcontractors and consultants in building and construction disputes across Queensland and nationally. Litigation is the only work we do.

Disputes we run

DisputeWhat it turns on
Defects and rectificationThe specification, the standard of workmanship required, causation, and the cost of doing the work properly
Delay, extensions of time and liquidated damagesThe programme, the notices actually given, and whether the contractual mechanism was followed
Variations and scopeWhether the work was directed, valued and claimed in accordance with the contract
Termination and repudiationFranchisees and multi-site operators managing lease exposure across a portfolio
Final account and retentionThe measure of work done, back charges, and what remains payable at the end of the job
Superintendent and certifier decisionsWhether the decision was made honestly, reasonably, and within the authority conferred
Pre-contract representationsStatements about cost, programme, scope or approvals, and claims under the Australian Consumer Law
Security and bank guaranteesWhether recourse to security is permitted on the facts, and whether it can be restrained
Projects affected by insolvencyWhat survives an appointment, what can be recovered, and from whom

Dispute

Defects and rectification

Delay, extensions of time and liquidated damages

Variations and scope
Termination and repudiation
Final account and retention
Superintendent and certifier decisions
Pre-contract representations
Security and bank guarantees
Projects affected by insolvency
What it turns on
The specification, the standard of workmanship required, causation, and the cost of doing the work properly
The programme, the notices actually given, and whether the contractual mechanism was followed
Whether the work was directed, valued and claimed in accordance with the contract
Franchisees and multi-site operators managing lease exposure across a portfolio
The measure of work done, back charges, and what remains payable at the end of the job
Whether the decision was made honestly, reasonably, and within the authority conferred
Statements about cost, programme, scope or approvals, and claims under the Australian Consumer Law
Whether recourse to security is permitted on the facts, and whether it can be restrained
What survives an appointment, what can be recovered, and from whom

Choosing the forum

Forum selection is the highest leverage decision in a construction dispute, and the one most often made by default. Cost, timetable, the level of disclosure, the treatment of expert evidence, appeal rights and enforceability all move with it.
ForumTypically used forPractical note
Contractual dispute procedureNotices of dispute, conferences and superintendent determinations required before proceedingsFrequently a condition precedent. Skipping a step can defeat an otherwise good claim
QCATBuilding disputes under the QBCC Act, including many domestic building mattersLighter procedure and lower cost. For domestic building disputes the QBCC process generally comes first
Queensland courtsSubstantial commercial claims, urgent relief, and disputes involving multiple partiesFull disclosure and expert evidence, with case management suited to complex construction matters
ArbitrationWhere the contract requires it, including many major project and standard form contractsPrivate and final. Confirm the clause operates before doing anything inconsistent with it
Expert determinationTechnical valuation, measurement and quantum questionsFast and often binding. The scope of the referral does most of the work
MediationAlmost any dispute, at almost any stageEffective once both sides understand their position. Early mediation without evidence rarely settles well
QBCC complaint processDefective building work and directions to rectifyAn administrative route with its own timeframes. Raise a complaint promptly after becoming aware of the defect
Forum
Contractual dispute procedure
QCAT
Queensland courts
Arbitration
Expert determination
Mediation
QBCC complaint process
Typically used for
Notices of dispute, conferences and superintendent determinations required before proceedings
Building disputes under the QBCC Act, including many domestic building matters
Substantial commercial claims, urgent relief, and disputes involving multiple parties
Where the contract requires it, including many major project and standard form contracts
Technical valuation, measurement and quantum questions
Almost any dispute, at almost any stage
Defective building work and directions to rectify
Practical note
Frequently a condition precedent. Skipping a step can defeat an otherwise good claim
Lighter procedure and lower cost. For domestic building disputes the QBCC process generally comes first
Full disclosure and expert evidence, with case management suited to complex construction matters
Private and final. Confirm the clause operates before doing anything inconsistent with it
Fast and often binding. The scope of the referral does most of the work
Effective once both sides understand their position. Early mediation without evidence rarely settles well
An administrative route with its own timeframes. Raise a complaint promptly after becoming aware of the defect

Dispute clauses are not formalities.

Where a contract requires a notice of dispute, a conference, or a superintendent’s determination before proceedings, a claim commenced without those steps can be stayed or dismissed, with costs. We read the dispute clause before we do anything else.

Where the money actually is

A judgment against an insolvent contractor is an expensive certificate. Before we recommend a path, we map recovery.

This analysis changes the advice more often than the legal merits do. A strong claim against an empty company is not a strategy.

Time limits

In Queensland the limitation period for a claim in contract or in tort is generally six years. The date the period starts is usually the real question. For latent defects, the date on which loss was suffered can fall well after completion and is regularly disputed.
Contractual notice periods run far shorter than statutory limitation periods, and they are the more common cause of lost claims. An extension of time claim not made in the days allowed by the contract is often unrecoverable regardless of the merits of the delay. Where a limitation or notice issue is close, we deal with it before anything else.

How we run these matters

Evidence first

Construction disputes are won on records. Programmes, site diaries, superintendent correspondence, inspection records, requests for information and variation directions decide outcomes far more often than legal argument does. We secure and organise the record early, while it still exists and while the people who created it are still available.

Experts, engaged properly

The right expert, briefed on the right question, at the right time. A programming or quantum expert engaged late and asked a loosely framed question is an expensive way to weaken a case.

Endgame first

We plan from the outcome you need. Restoring cash flow, finishing the project, exiting the contract, and recovering rectification cost are different objectives and they call for different strategies. We say what a realistic result looks like and what it will cost to get there.

Court ready throughout

Most construction disputes resolve. They resolve on better terms when the other side can see the case is prepared to be run.

Urgent situations

In each of the following, the useful window is measured in days. Call before responding.

Termination is the highest risk decision available on a project. A party that terminates without the right to do so repudiates the contract and hands the other side the claim. We advise on the right, the process, and the consequences before the notice goes out, not afterwards.

Why Boyle Litigation

Frequently Asked Questions

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How are building and construction disputes resolved in Queensland?

There are several pathways and the right one depends on the dispute. Payment disputes are usually dealt with through adjudication under the BIF Act or through subcontractors’ charges. Contract disputes about defects, delay, variations or termination are resolved through the dispute procedure in the contract, then in QCAT, in arbitration where the contract requires it, or in the Queensland courts. Many disputes settle at mediation once each side understands its position. Choosing the pathway early, rather than falling into one, has a significant effect on both cost and outcome.

QCAT has jurisdiction over building disputes under the QBCC Act and offers a lighter, faster and less expensive procedure, which suits many domestic and smaller commercial matters. A court is generally the better forum for substantial commercial claims, disputes involving multiple parties, matters requiring extensive disclosure or expert evidence, and any situation where urgent relief is needed. The relief you actually need is usually the deciding factor. For domestic building disputes, the QBCC dispute process generally has to be used before QCAT can be approached.

Usually yes, and it matters. Most standard form construction contracts require a notice of dispute, then a conference or a superintendent’s determination, before proceedings can be commenced. Those steps are frequently conditions precedent, which means a claim commenced without them can be stayed or dismissed and the costs of the exercise wasted. Arbitration clauses have the same effect on the choice of forum. The dispute clause should be read before any step is taken.

The limitation period for contract and most tort claims in Queensland is generally six years, but the date the period begins is often contested, particularly for latent defects where loss may be suffered well after completion. Contractual notice periods are much shorter and are the more common reason claims are lost. If you are close to a limitation date or have received a notice under the contract, take advice immediately rather than at the end of the process.

Liquidated damages are recoverable where the contract provides for them, the delay is not covered by an extension of time to which the contractor was entitled, and the contractual preconditions have been met. Two issues decide most of these disputes: whether extension of time claims were properly made and properly assessed, and whether the rate reflects a genuine estimate of loss rather than operating as a penalty. Where the principal has itself contributed to the delay and the contract has no effective extension mechanism, the entitlement to liquidated damages can be lost altogether.

The options include enforcing the contractual rectification and defects liability provisions, a complaint to the QBCC which can result in a direction to rectify, and a claim for damages representing the cost of rectification. Each has different timeframes and different evidentiary requirements, and the QBCC route in particular expects a complaint to be made promptly after the defect becomes apparent. Which combination to use depends on whether the builder is still solvent, still on site, and still willing to return.

It depends on the terms of the security and the contract. Some clauses permit recourse on a bare assertion of entitlement, others impose real preconditions. Where recourse is not permitted, urgent injunctive relief may be available to restrain it, but the application has to be brought before the money moves. If you have received notice that security will be called on, the window for doing anything useful is very short.

Your position depends on what was secured before the appointment. Retention, bank guarantees, subcontractors’ charges given in time, and any statutory trust arrangements applying to the project all affect what can be recovered. Claims may also be available against directors, guarantors, or other parties in the chain, and insurance may respond in some circumstances. Early advice matters here more than anywhere else, because the practical options narrow quickly after an appointment.

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